INTEGRATED LOGISTICS
By focussing on an increasingly efficient single-source approach to service provision GDD provides integrated fulfilment and logistics customer service.
Production of top quality CD and DVD products is closely linked to handling and distribution procedures.
As a single-source supplier, GDD provides time-saving solutions for customers who need no longer coordinate activities with multiple suppliers for order progress status monitoring purposes.
As a single-source supplier, GDD provides:
- Storage: we store our customers’ products while providing guarantees regarding safety and protection of storage location. Goods handling is managed by means of automated systems, with precise storehouse data management (quantities, locations, sizes, batches). GDD has introduced special tracing systems for all materials used throughout the production process. The replication personnel transfer the discs to the screen printing supervisor who checks quantities and stores the discs in a protected zone. Rejects are mechanically destroyed by means of dedicated equipment. We ensure that these procedures, as described, are repeated when the products are transferred from screen printing to packaging.
- Distribution and delivery: according to instructions, we can deliver to distribution centres, customers or directly to end-users. We do business with leading domestic and international transporters, and guarantee reliable, timely delivery of our products.
- Copyright management (SIAE): GDD acts for its customers and collects the stamps issued by SIAE (the Italian Authors’ and Publishers’ Association). GDD cuts out its customers’ logistics problems at this stage (collection of SIAE stamps, delivery to GDD).
GDD has also developed an integrated logistics platform. By means of its integrated distribution platform, GDD can provide its customers with fully outsourced implementation and management of direct and distance sales, including purchases, logistics, distribution and marketing, by means of hard copy catalogues, e-commerce, call center and retail outlets.
